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Shipping Information
Description
Step into effortless style and comfort with the Jumper Neo-Street Active Slip-On. These trainers blend a sleek, minimalist aesthetic with functional design, making them perfect for your fast-paced daily life.
The shoe features a no-lace, slip-on construction for ultimate convenience, secured by a wide, elasticated black mid-foot strap that ensures a snug and dynamic fit. The upper is crafted from a breathable black mesh textile, offering maximum ventilation, complemented by a soft, suede-like panel towards the heel for structure.
A bold white accent trim outlines the toe box and side panels, creating a striking contrast against the black body, enhancing its modern, sporty look. The shoe is grounded by a chunky, sculpted light grey outsole that delivers superior cushioning and stability, ensuring all-day comfort whether you're running errands or enjoying a casual outing. The "JUMPER" logo is featured prominently on the tongue panel.
Key Features:
- Effortless Slip-On: Secured by a wide, dynamic elastic strap for easy wear.
- Striking Contrast: Black mesh upper with bold white accent trim.
- Breathable Comfort: Lightweight mesh construction provides excellent airflow.
- Cushioned Support: Sculpted light grey outsole offers superb shock absorption and stability.
Shipping Information
At Steplar, we ensure your order reaches you quickly, safely, and reliably using our trusted shipping partner, PostEx. Please read the details below to understand how shipping works for your order.
1. Processing Time
- Orders are carefully packed and prepared within 1–2 business days (Monday–Friday, excluding public holidays).
- Orders placed on weekends or holidays will begin processing the next business day.
- For custom or large orders, processing may take up to 3–5 business days. We will notify you if this applies.
2. Shipping Partner
We use PostEx, a reliable courier service operating all across Pakistan. With PostEx, you get:
✅ Fast and secure delivery
✅ Cash on Delivery (COD) option
✅ Real-time parcel tracking via SMS/email
✅ Coverage to major cities and remote areas
3. Delivery Time
Estimated delivery time depends on your location:
| Location Type | Delivery Time |
|---|---|
| Major Cities | 2–3 business days |
| Other Cities/Areas | 3–5 business days |
Delivery time starts once the order has been shipped, not when the order is placed. Delays may occur due to weather, traffic, or courier issues.
4. Shipping Charges
- Shipping cost is calculated automatically at checkout based on your city and order weight.
- All orders are charged for shipping, regardless of order size.
5. Cash on Delivery (COD)
- COD is available for all orders nationwide.
- Please ensure someone is available to pay the full amount at delivery.
- Repeated failed COD deliveries may result in temporary suspension of COD for that account.
6. Order Tracking
- Once your order is shipped, you’ll receive a tracking number via SMS or email.
- Track your parcel in real-time here: https://postex.pk/track
- Enter your tracking number to see the live status of your shipment.
7. Damaged or Lost Packages
- If your package arrives damaged or is missing, contact us within 48 hours of delivery.
- Provide:
- Your order number
- PostEx tracking number
- Photos of the damaged package (if applicable)
- We will coordinate with PostEx to resolve the issue and ensure a replacement or refund.
8. Incorrect Address or Failed Delivery
- Double-check your shipping address before placing your order.
- If the parcel is returned due to an incorrect or incomplete address, additional shipping fees may apply for resending.
- Contact us immediately if you need to change your delivery address — changes are only possible before the order is shipped.
9. Contact Us
For any questions about shipping, delivery, or tracking:
📧 Email: support@steplar.com
📞 Phone / WhatsApp: +92 300 6956134
🌐 Contact Form: https://steplar.com/contact
📦 Reliable, trackable shipping with PostEx — every order delivered safely across Pakistan!

