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Shipping Information
Description
Experience gravity-defying comfort with the Jumper Zero-G Mesh Comfort Slip-On. This sleek, streamlined shoe is designed for ultimate ease and cushioning, making it perfect for travel, extended standing, and daily urban navigation.
The shoe features a true slip-on silhouette with a clean, no-lace design for quick, effortless wear. The upper is constructed from a continuous piece of highly breathable black performance mesh, ensuring superior ventilation and a lightweight, sock-like fit. A defining visual element is the bold, curved reflective strip that sweeps across the side panel, providing a modern, sporty look while significantly enhancing visibility in low-light conditions.
Built on a foundation of comfort, the shoe boasts an oversized, sculpted black midsole with an elevated heel. This voluminous design delivers maximum cushioning and exceptional energy return, effectively absorbing shock and reducing fatigue throughout the day. The all-black colorway is sophisticated and versatile, easily pairing with both athletic and casual attire. The "JUMPER" logo is featured on the tongue.
Key Features:
- Maximum Cushioning: Oversized, sculpted sole offers superb shock absorption and comfort.
- Effortless Wear: True slip-on, no-lace design for quick on/off.
- Visibility: Integrated reflective side stripe for safety in low light.
- Breathable: Constructed with a lightweight, performance mesh upper.
- Aesthetic: Sleek, versatile all-black design with a sporty profile.
Shipping Information
At Steplar, we ensure your order reaches you quickly, safely, and reliably using our trusted shipping partner, PostEx. Please read the details below to understand how shipping works for your order.
1. Processing Time
- Orders are carefully packed and prepared within 1–2 business days (Monday–Friday, excluding public holidays).
- Orders placed on weekends or holidays will begin processing the next business day.
- For custom or large orders, processing may take up to 3–5 business days. We will notify you if this applies.
2. Shipping Partner
We use PostEx, a reliable courier service operating all across Pakistan. With PostEx, you get:
✅ Fast and secure delivery
✅ Cash on Delivery (COD) option
✅ Real-time parcel tracking via SMS/email
✅ Coverage to major cities and remote areas
3. Delivery Time
Estimated delivery time depends on your location:
| Location Type | Delivery Time |
|---|---|
| Major Cities | 2–3 business days |
| Other Cities/Areas | 3–5 business days |
Delivery time starts once the order has been shipped, not when the order is placed. Delays may occur due to weather, traffic, or courier issues.
4. Shipping Charges
- Shipping cost is calculated automatically at checkout based on your city and order weight.
- All orders are charged for shipping, regardless of order size.
5. Cash on Delivery (COD)
- COD is available for all orders nationwide.
- Please ensure someone is available to pay the full amount at delivery.
- Repeated failed COD deliveries may result in temporary suspension of COD for that account.
6. Order Tracking
- Once your order is shipped, you’ll receive a tracking number via SMS or email.
- Track your parcel in real-time here: https://postex.pk/track
- Enter your tracking number to see the live status of your shipment.
7. Damaged or Lost Packages
- If your package arrives damaged or is missing, contact us within 48 hours of delivery.
- Provide:
- Your order number
- PostEx tracking number
- Photos of the damaged package (if applicable)
- We will coordinate with PostEx to resolve the issue and ensure a replacement or refund.
8. Incorrect Address or Failed Delivery
- Double-check your shipping address before placing your order.
- If the parcel is returned due to an incorrect or incomplete address, additional shipping fees may apply for resending.
- Contact us immediately if you need to change your delivery address — changes are only possible before the order is shipped.
9. Contact Us
For any questions about shipping, delivery, or tracking:
📧 Email: support@steplar.com
📞 Phone / WhatsApp: +92 300 6956134
🌐 Contact Form: https://steplar.com/contact
📦 Reliable, trackable shipping with PostEx — every order delivered safely across Pakistan!

