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Shipping Information
Description
The STEPLAR Classic Comfort Casual Slip-On is the ultimate choice for dependable, everyday footwear that marries traditional style with modern ease. Designed for the individual who values convenience and comfort, this shoe is a foundational piece for any casual or business-casual wardrobe.
Key Features and Details
- Timeless Upper: Constructed from a high-quality textured leather-look material that provides a durable and polished finish. The rich texture is suitable for both casual outings and polished daily wear.
- Color Versatility: Available in both a versatile Black and a rich Brown colorway.
- Effortless Slip-On: Features a true laceless design that allows for quick, easy on-and-off. Hidden elastic panels ensure a snug, flexible fit that holds the foot securely.
- Branded Accent: Detailed with a subtle STEPLAR logo embossed on a color-coordinated leather accent patch on the instep.
- All-Day Comfort: Built on a supportive, durable black rubber outsole designed to provide reliable traction and essential cushioning for all-day wear, reducing fatigue during long periods of standing or walking.
Shipping Information
At Steplar, we ensure your order reaches you quickly, safely, and reliably using our trusted shipping partner, PostEx. Please read the details below to understand how shipping works for your order.
1. Processing Time
- Orders are carefully packed and prepared within 1–2 business days (Monday–Friday, excluding public holidays).
- Orders placed on weekends or holidays will begin processing the next business day.
- For custom or large orders, processing may take up to 3–5 business days. We will notify you if this applies.
2. Shipping Partner
We use PostEx, a reliable courier service operating all across Pakistan. With PostEx, you get:
✅ Fast and secure delivery
✅ Cash on Delivery (COD) option
✅ Real-time parcel tracking via SMS/email
✅ Coverage to major cities and remote areas
3. Delivery Time
Estimated delivery time depends on your location:
| Location Type | Delivery Time |
|---|---|
| Major Cities | 2–3 business days |
| Other Cities/Areas | 3–5 business days |
Delivery time starts once the order has been shipped, not when the order is placed. Delays may occur due to weather, traffic, or courier issues.
4. Shipping Charges
- Shipping cost is calculated automatically at checkout based on your city and order weight.
- All orders are charged for shipping, regardless of order size.
5. Cash on Delivery (COD)
- COD is available for all orders nationwide.
- Please ensure someone is available to pay the full amount at delivery.
- Repeated failed COD deliveries may result in temporary suspension of COD for that account.
6. Order Tracking
- Once your order is shipped, you’ll receive a tracking number via SMS or email.
- Track your parcel in real-time here: https://postex.pk/track
- Enter your tracking number to see the live status of your shipment.
7. Damaged or Lost Packages
- If your package arrives damaged or is missing, contact us within 48 hours of delivery.
- Provide:
- Your order number
- PostEx tracking number
- Photos of the damaged package (if applicable)
- We will coordinate with PostEx to resolve the issue and ensure a replacement or refund.
8. Incorrect Address or Failed Delivery
- Double-check your shipping address before placing your order.
- If the parcel is returned due to an incorrect or incomplete address, additional shipping fees may apply for resending.
- Contact us immediately if you need to change your delivery address — changes are only possible before the order is shipped.
9. Contact Us
For any questions about shipping, delivery, or tracking:
📧 Email: support@steplar.com
📞 Phone / WhatsApp: +92 300 6956134
🌐 Contact Form: https://steplar.com/contact
📦 Reliable, trackable shipping with PostEx — every order delivered safely across Pakistan!

