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Shipping Information
Description
The Vented-Pod Trail Runner is a rugged yet lightweight trainer designed for outdoor activity and exceptional airflow. This shoe combines an earthy color palette with a high-performance, open-structure sole.
The upper is crafted from a breathable, multi-textured knit mesh in a versatile brown or olive-brown color, providing comfort and durability. The shoe features a unique toggle lacing system with thin elastic laces, allowing for quick, secure adjustments without the hassle of tying knots, making it ideal for dynamic environments. A prominent, subtle logo is featured on the side panel.
The defining feature is the oversized, highly sculpted light beige sole. This sole is designed with large open ventilation pods or cutouts, which significantly reduce weight, enhance flexibility, and allow for quick drainage and airflow. A stabilizing light khaki heel counter is integrated into the design. The robust construction and specialized sole make this shoe excellent for light trail running, water activities, or intense outdoor training.
Key Features:
- Vented Sole: Unique, open-pod sole structure for maximum airflow, drainage, and weight reduction.
- Quick-Adjust Fit: Features a toggle lacing system for fast and secure adjustments.
- Trail Ready: Durable, multi-textured brown knit upper suitable for outdoor use.
- Support: Integrated stabilizing heel counter.
- Versatility: Excellent for both dry and light water activities.
Shipping Information
At Steplar, we ensure your order reaches you quickly, safely, and reliably using our trusted shipping partner, PostEx. Please read the details below to understand how shipping works for your order.
1. Processing Time
- Orders are carefully packed and prepared within 1–2 business days (Monday–Friday, excluding public holidays).
- Orders placed on weekends or holidays will begin processing the next business day.
- For custom or large orders, processing may take up to 3–5 business days. We will notify you if this applies.
2. Shipping Partner
We use PostEx, a reliable courier service operating all across Pakistan. With PostEx, you get:
✅ Fast and secure delivery
✅ Cash on Delivery (COD) option
✅ Real-time parcel tracking via SMS/email
✅ Coverage to major cities and remote areas
3. Delivery Time
Estimated delivery time depends on your location:
| Location Type | Delivery Time |
|---|---|
| Major Cities | 2–3 business days |
| Other Cities/Areas | 3–5 business days |
Delivery time starts once the order has been shipped, not when the order is placed. Delays may occur due to weather, traffic, or courier issues.
4. Shipping Charges
- Shipping cost is calculated automatically at checkout based on your city and order weight.
- All orders are charged for shipping, regardless of order size.
5. Cash on Delivery (COD)
- COD is available for all orders nationwide.
- Please ensure someone is available to pay the full amount at delivery.
- Repeated failed COD deliveries may result in temporary suspension of COD for that account.
6. Order Tracking
- Once your order is shipped, you’ll receive a tracking number via SMS or email.
- Track your parcel in real-time here: https://postex.pk/track
- Enter your tracking number to see the live status of your shipment.
7. Damaged or Lost Packages
- If your package arrives damaged or is missing, contact us within 48 hours of delivery.
- Provide:
- Your order number
- PostEx tracking number
- Photos of the damaged package (if applicable)
- We will coordinate with PostEx to resolve the issue and ensure a replacement or refund.
8. Incorrect Address or Failed Delivery
- Double-check your shipping address before placing your order.
- If the parcel is returned due to an incorrect or incomplete address, additional shipping fees may apply for resending.
- Contact us immediately if you need to change your delivery address — changes are only possible before the order is shipped.
9. Contact Us
For any questions about shipping, delivery, or tracking:
📧 Email: support@steplar.com
📞 Phone / WhatsApp: +92 300 6956134
🌐 Contact Form: https://steplar.com/contact
📦 Reliable, trackable shipping with PostEx — every order delivered safely across Pakistan!

